Due to the nature of bodygoodies products, we unfortunately cannot accept returns. Neither in store nor online. The possibility of contamination prevents us from reselling these items after they have been returned.
We are more than happy to replace missing, damaged, or mistaken product. Please contact us within 7 days of receipt to discuss options should there be any problems with your order. Upon return approval, items must be received within 14 days of receipt date.
It is an all-natural product and, naturally, each batch may have slight variations. We do our very best to represent each soap as accurately as possible. Although we do our best to use the safest ingredients, we cannot prevent any personal allergic responses that occur.